Last updated: 5 May 2026
This Privacy Policy explains how Russo NV collects, uses, and protects personal data through this website. We are committed to handling your information transparently and in line with the EU General Data Protection Regulation (GDPR).
Russo NV is a Belgian company specialized in industrial coating and surface preparation services. Our registered office is at Taxandriastraat 35, 2170 Antwerp, Belgium. Our enterprise and VAT number is BE 0453.001.480 (RPR Antwerp). You can reach us at info@russonv.be or +32 475 43 48 19. For privacy-related questions, contact us using the same details. We act as the data controller for personal data processed through this website.
We collect personal data that you voluntarily share with us — primarily through the contact form on this website (your name, company, email address, phone number, and the content of your message). We also collect basic technical data automatically when you visit the site (IP address, browser type, pages viewed, referring website) for analytics, security, and to keep the site running properly.
We use your personal data to respond to your enquiries and prepare quotes; to manage our business relationship if you become a client; to comply with our legal and regulatory obligations; to maintain and improve the website and our services; and to ensure the security of our website and systems.
We process your personal data on the following legal bases under the GDPR: your consent when you submit the contact form; the necessity of processing to take steps at your request prior to entering into a contract; our legitimate interests in operating, securing and improving our business, except where overridden by your rights and freedoms; and compliance with our legal obligations.
We do not sell your personal data. We may share data with service providers who help us operate the website and run our business — including hosting, form processing, email delivery, and analytics — under appropriate contracts and confidentiality obligations. Our website is hosted on the Wix platform, which processes data on our behalf. We may also disclose data to competent authorities when required by law.
Some of our service providers are located outside the European Economic Area. Where personal data is transferred outside the EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or equivalent mechanisms to ensure your data remains protected.
We keep contact form submissions for as long as necessary to respond to your enquiry and, where applicable, for the duration of any business relationship that follows. After that, we either delete the data or retain it only as long as required by law (for example, accounting and tax records are typically retained for seven years in Belgium).
Under the GDPR, you have the right to access the personal data we hold about you, to have inaccurate data corrected, to request deletion of your data, to restrict or object to certain processing, and to receive your data in a portable format. You also have the right to lodge a complaint with the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be) if you believe your rights have been infringed. To exercise these rights, contact us at info@russonv.be.
Our website uses cookies and similar technologies to function correctly, remember your language preference, and understand how visitors use the site. You can manage cookie preferences through your browser settings. We will update this section as our cookie usage evolves.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no system is perfectly secure and we cannot guarantee absolute security. If we become aware of a personal data breach affecting your data, we will notify you and the supervisory authority where required by law.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The most recent version will always be available on this page, with the "Last updated" date shown at the top. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
For any questions about this Privacy Policy or about how we handle your personal data, please contact us at info@russonv.be or by post at Russo NV, Taxandriastraat 35, 2170 Antwerp, Belgium.
